Terms & Conditions
Effective Date: January 5, 2025
Welcome to Culinaryze! By using our website, purchasing products, or interacting with our services, you agree to the following terms and conditions. Please read this page carefully to ensure that you fully understand the terms governing your use of our site and services.
If you have any questions about these Terms and Conditions, please contact us at support@culinaryze.com.
1. General Terms
These Terms and Conditions govern your use of Culinaryze‘s website and services. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our website.
We reserve the right to change or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Please check periodically for any updates.
2. Account Registration
To place an order on Culinaryze, you may be required to create an account. When you register an account, you agree to:
- Provide accurate, current, and complete information about yourself.
- Maintain the security and confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
3. Product Information and Availability
We make every effort to ensure the products and prices displayed on our website are accurate. However, we do not guarantee the availability of any product. Prices, descriptions, and availability may be subject to change without notice.
If a product you ordered is out of stock or unavailable, we will notify you and offer an alternative product, or a full refund.
4. Order and Payment Terms
By placing an order through our website, you are offering to purchase the products under these Terms and Conditions. All orders are subject to acceptance and availability.
- Payment: Payments are processed securely through third-party payment gateways. We accept major credit and debit cards, PayPal, and other payment methods as indicated on our website.
- Order Confirmation: Once an order is placed, you will receive an email confirmation with your order details.
- Shipping: We aim to process and ship orders within 1-3 business days. Delivery times vary depending on your location. Please refer to our Shipping Policy for more details.
5. Pricing and Taxes
- Prices are listed in the currency indicated on the website.
- Taxes and shipping charges are calculated during the checkout process, depending on your shipping address and the products ordered.
- We reserve the right to modify pricing or promotions at any time without notice.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a 30-day return policy. To initiate a return:
- Contact us at support@culinaryze.com within 30 days of receiving your product.
- Products must be unused and in their original packaging to qualify for a refund or exchange.
- Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.
Please refer to our Returns and Refund Policy for more details.
7. Shipping and Delivery
We offer reliable shipping services for domestic and international orders. Shipping times and costs are calculated during the checkout process.
- Domestic Shipping: Delivery times typically range from 5-7 business days, depending on your location.
- International Shipping: Shipping times for international orders vary depending on the destination. Additional customs fees or taxes may apply based on your country’s regulations.
For more information, refer to our Shipping Policy.
8. User Conduct
When using Culinaryze‘s website, you agree to refrain from:
- Engaging in fraudulent activities, including providing false information.
- Using the website for unlawful purposes or to solicit any illegal activity.
- Violating any applicable laws or regulations.
- Interfering with the proper functioning of the website or our services.
You are solely responsible for all content that you post, share, or transmit through our website.
9. Intellectual Property
All content on Culinaryze, including logos, images, text, videos, and graphics, is the property of Culinaryze or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Culinaryze and its affiliates are not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from the use or inability to use our website or services.
Our total liability for any claim related to your use of Culinaryze’s website or products is limited to the amount you paid for the product(s) in question.
11. Indemnification
You agree to indemnify and hold harmless Culinaryze, its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or any violation of these Terms and Conditions.
12. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please refer to our Privacy Policy for further details.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the country in which our business is based. Any legal disputes will be resolved in the appropriate courts of that jurisdiction.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, or if you need assistance with your order, please contact us at:
Culinaryze
Email: support@culinaryze.com