Privacy Policy
Effective Date: January 5, 2025
At Culinaryze, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By accessing or using our site, you agree to the practices outlined in this policy. If you have any questions, feel free to reach out to us at support@culinaryze.com.
1. Information We Collect
We collect two types of information from users:
- Personal Information: When you make a purchase, create an account, or contact us, we collect personal details such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment gateways)
- Non-Personal Information: This includes details that are automatically collected when you visit our site, such as:
- IP address
- Browser type and version
- Device type
- Referring website
- Pages visited on our site
- Time spent on pages
We use this information to improve your experience and enhance the performance of our website.
2. How We Use Your Information
The information we collect is used for several purposes, including:
- Order Fulfillment: To process and ship your orders, and provide customer support.
- Personalization: To customize your shopping experience and provide personalized recommendations.
- Marketing Communications: To send promotional emails, newsletters, and product updates (if you have subscribed).
- Website Analytics: To analyze website traffic and optimize the user experience.
- Security: To protect against fraud and unauthorized transactions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties to help us operate our business, including:
- Payment Processors: To securely handle payments.
- Shipping Partners: To fulfill and deliver your orders.
- Marketing Partners: To send you promotional materials or updates.
- Service Providers: For website hosting, data analysis, and customer support.
These third parties are required to keep your information confidential and are only allowed to use your information as needed to provide services to us.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our website. You can choose to accept or decline cookies through your browser settings. However, if you choose to disable cookies, certain features of the website may not work properly.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption technologies and secure payment gateways. While we take reasonable steps to safeguard your data, please note that no system can be 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly at support@culinaryze.com.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or store personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Culinaryze
Email: support@culinaryze.com